ShopKeep is a well-liked POS choice utilized by over 25,000 companies throughout the nation. Whenever you join ShopKeep POS, you’ll get entry to highly effective POS software that may deal with most necessary enterprise capabilities, together with stock, worker and buyer relationship administration.

Relying on what you need from a POS system, ShopKeep POS might very effectively be the proper choice for you. If you happen to rely closely on different enterprise house owners’ opinions and experiences, then extremely constructive ShopKeep Evaluations might steer you towards this technique.

Nevertheless, in case you’re in search of POS software program that’s extremely particular to your small business, chances are you’ll wish to look elsewhere.

ShopKeep is a POS supplier, that means it provides the {hardware} and software program wanted to run fee transactions. The system is each domestically put in and might run on the cloud. This implies your data is saved in your POS machine (both an iPad or Clover pill) and might sync with the cloud each time there’s an web connection. ShopKeep can even function offline within the occasion of an web outage, making certain minimal ranges of disruption.

By way of the varieties of companies ShopKeep can help, the reply is many. Whereas it’s true that ShopKeep is hottest amongst foodservice companies — with quite a lot of tailor-made options for full- and quick-service eating places, espresso retailers, meals vans and bars — it additionally presents options for retail-based companies.

ShopKeep offers in-house fee processing and service provider money advances. In-house fee processing implies that you should utilize ShopKeep to course of all your bank card transactions. If you happen to use ShopKeep for service provider money advances, ShopKeep will offer you a proportion of your each day bank card gross sales upfront for an extra payment.

  • Buyer evaluations: A POS system wants to supply the entire package deal — together with intuitive design, a lot of useful options and top-notch customer support — to be able to win the shopper evaluations sport. The truth that ShopKeep is well-reviewed on so many alternative web sites ought to give small-business house owners peace of thoughts.

  • {Hardware} choices: With so many POS {hardware} choices at your fingertips, you could have the power to combine and match to be able to create the right POS setup for your small business’s fee processing wants. Alternatively, you’ll be able to decide to purchase your ShopKeep POS {hardware} in one in every of its really helpful bundles primarily based on what sort of enterprise you run.

  • Costly software program pricing: Though ShopKeep has navigated away from its previous quote-based pricing construction — and it isn’t the most costly POS software program in the marketplace, it is definitely not the most affordable. With plans beginning at $49 monthly, there are numerous rivals (Sq., Clover, Shopify, and so forth.) that supply an analogous, if no more strong, primary software program for a less expensive value.

  • Will be glitchy: Maybe one of the crucial widespread buyer complaints you’ll see relating to ShopKeep is that the software program is glitchy or experiences bugs.

Though ShopKeep used to solely function on a quote-based pricing system, it is since revised its pricing system. Now, ShopKeep presents three software program plans:

  • Fundamental: $49 monthly (billed yearly); $69 monthly (billed month-to-month).

  • Important: $79 monthly (billed yearly); $99 monthly (billed month-to-month).

  • Superior: $179 monthly (billed yearly); $199 monthly (billed month-to-month).

Whatever the plan you select, you’ll have entry to ShopKeep funds for fee processing. ShopKeep offers you two pricing choices for bank card processing charges — you’ll be able to both go for a flat-rate processing payment mannequin or an interchange-plus processing charge mannequin.

If you happen to go for the flat-rate mannequin, you’ll pay the next charges:

  • In-person, card-present funds: 2.5% + $0.10 per transaction.

  • On-line funds: 2.9% plus 30 cents per transaction.

  • ShopKeep cellular funds (card not current): 3.5% per transaction.

  • Invoices: 2.8% plus 10 cents per transaction.

With the interchange-plus mannequin, then again, you’ll work with the ShopKeep workforce to obtain a processing charge personalized to your small business.

Right here’s is a complete record of every little thing you’ll get while you use a ShopKeep POS system:

Fee processing

Crucial factor your POS system can do is course of funds. With ShopKeep, you could have the choice of preserving your fee processing in-house with ShopKeep Funds. This service lets you settle for most varieties of bank cards and swipe, dip and contactless strategies of fee. You’ll additionally be capable of purchase your card reader from ShopKeep through its ironmongery store.

That stated, if you have already got a fee processor or would favor to discover different choices, ShopKeep works with most third-party fee processors.

Software program

ShopKeep presents three variations of its POS software program, so the precise options you obtain will range primarily based on which of the three plans you select. Basically, even its most cheap plan is complete sufficient to deal with the fundamental wants of a retail or meals service enterprise.

Here’s a breakdown of the options that include ShopKeep POS software program primarily based on the plan:


ShopKeep can run on each iPad and Clover {hardware} units. When you don’t must buy your POS {hardware} via Shopkeep, the ShopKeep ironmongery store does supply a variety of choices, together with a number of bundles for several types of companies. The pricing on bundles is quote-based. Listed below are your choices:

Retail package

  • Bank card reader (EMV and NFC).

Restaurant package

  • Bank card reader (EMV and NFC).

Fast-service {hardware} package

  • Bank card reader (EMV and NFC).

Handheld register package

  • Handheld iPad Mini enclosure.

  • Transportable bank card reader.

Android POS {hardware} package

  • Clover Mini (Android machine with built-in bank card reader and receipt printer).

  • Two rolls of printer paper.

  • Clover Mini function information.

Clover Station package

  • Clover Station (Android machine with built-in bank card reader and receipt printer).

  • Two rolls of printer paper.

  • Energy brick and energy wire.

Notice that with all iPad kits, you’ll have to buy your iPad individually. ShopKeep additionally lets you construct your personal customized {hardware} package and sells quite a lot of particular person {hardware} items, together with enclosures, printers, money drawers, barcode scanners, label printers and reward card packages.


On high of what ShopKeep presents when it comes to {hardware} and software program, it additionally integrates with a number of third-party companies that assist you to lengthen the performance of your POS. Among the many merchandise you’ll be able to combine with ShopKeep are:

  • MailChimp (e-mail advertising and marketing).

  • QuickBooks On-line (accounting).

  • BigCommerce (e-commerce).

Customer support

ShopKeep presents 24/7 customer support through telephone, e-mail and dwell chat. The ShopKeep web site additionally contains a Assist Middle with a sturdy stage of documentation on methods to use all of the totally different ShopKeep merchandise.

Usually, ShopKeep evaluations are constructive. Clients who give ShopKeep excessive marks like to speak concerning the system’s lengthy record of capabilities and {hardware} choices, in addition to its useful customer support and user-friendly interface.

For probably the most half, ShopKeep’s damaging evaluations converse of a breakdown of communication or a one-off unhealthy expertise. And with each damaging overview, there’s a response from the ShopKeep workforce making an attempt to resolve the problem the shopper faces, which is about as promising as a damaging overview can get.

Even in case you like what ShopKeep POS is providing, it’s good to get an concept of what its rivals appear like. Listed below are two ShopKeep options to contemplate:


Your first different is Square POS systems. Though most Sq. {hardware} additionally requires extra know-how, the Sq. Register doesn’t require a smartphone, pill or iPad. The truth is, the Register is Sq.’s first absolutely built-in level of sale system — and it’ll value you lower than most level of sale packages on the market.

The Sq. Register comes absolutely geared up with no extra prices for software program for a grand complete of $799. You’ll additionally should pay a fee processing charge of two.6% plus 10 cents for every transaction you run via the Sq. Register. The free model of Sq.’s POS software program offers gross sales reporting and buyer and stock administration instruments. There are additionally two paid variations of Sq. POS software program with extra industry-specific options — Square for Restaurants and Sq. for Retail.

Clover POS

One other high POS choice so that you can think about is Clover. Similar to ShopKeep and Sq., Clover presents ample POS {hardware} choices to select from (a few of which even work with ShopKeep software program). The {hardware} choices with Clover are additionally absolutely succesful, that means you gained’t must buy extra {hardware}.

On high of that, Clover presents three totally different POS software program choices: Funds Plus, Register Lite and Register. These three plans assist you to select the right stability of value and functionality for your small business. With the Funds Plus software program plan, you’ll pay no extra value to your software program, and also you’ll nonetheless be capable of entry refined capabilities like setting worker permissions and shifts and enabling buyer engagement advertising and marketing.

Altogether, in case you’re in search of flexibility from your small business’s POS system, then Clover is perhaps one of the best match for you.

A model of this text was first printed on Fundera, a subsidiary of NerdWallet.


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